FAQs Archive - Gearly

Q: How does Gearly value gear for trade-ins?

OUR GRADING SYSTEM “Like New” – Almost as good condition as when purchased new in store, this includes the original packaging and accessories and has minimal wear. Camera lenses have perfect glass, cameras with shutter count up to 10k. “Excellent” – Almost perfect, with minimal signs of use on the outer body of lens/camera. Fully functional. Camera lenses with no signs of wear on the glass, with caps and hoods, cameras with shutter count up to 30k and with the original charger and battery. “Good” – Good condition means slight wear and tear on camera bodies and lenses like faded text, dirty zoom rings, etc., otherwise fully functional. Lenses with no wear on the glass, cameras with shutter count up to 100k. “Used” – Still fully functional, with signs of heavier use, minor dents on the outer body. Camera lenses with minor imperfections on the glass, like dust or scratches on the lens coating, this must not be visible on the images. Fungus is not acceptable. Cameras with shutter count over 100k. We currently don’t accept “for parts” and broken camera gear. This includes all lenses with impaired image quality, fungus, issues with autofocus, etc. Cameras with dead pixels, water-damaged, etc.

Q: How do I ship my gear to Gearly?

First of all, please fill in our trade-in enquiry form or contact us at sales@gearly.com.au If you like our offer, we'll provide you with an address to ship your gear to. Please pack it well with bubble wrap and get it insured, so you make sure it gets to us safely. Gearly is not responsible for the gear while in transport between the customer and our office.